Taylor’s Info.

| May 14, 2012

There’s a paper writ­ten by Jonathan Grudin from back in 1988, when I was still play­ing Ninja Tur­tles, which sug­gest­ed that many sys­tems de­signed to sup­port col­lab­o­ra­tive work were in fact ze­ro-sum: they abridged the work of some—usu­al­ly the pur­chas­ing man­agers—by gen­er­at­ing extra work for oth­ers.

Decades later, it ap­pears not much has changed.In­for­ma­tion doesn’t re­al­ly flow, ei­ther. It sort of hops—arcs—from nat­u­ral source to nat­u­ral sink. Mov­ing in­for­ma­tion in the op­po­site di­rec­tion is an aber­ra­tion. It’s un­re­li­able and mounds more ex­pen­sive than re­vers­ing the nat­u­ral po­lar­i­ty of that part of the sys­tem. And in­vert­ing that po­lar­i­ty is al­most al­ways a play on the psy­chol­o­gy of human be­ings, to give them a rea­son to play along. The rest of the time, we can, and should, rely on the in­for­ma­tion­al equiv­a­lent of grav­i­ty.

via Content Management: A Case Study Of Sorts — Dorian Taylor.